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Archive for the ‘Communications’ Category

In 2010 UNICEF did a guerrilla marketing campaign about dirty water. The project set up a vending machine on a crowded street in New York City. Here’s how it worked. People walked up to the machine, put $1 in a slot and hit a button. Buttons were labeled malaria, cholera, typhoid and five other diseases. [...]

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I just read a great article in LinkedIn Today: “11 New Year’s resolutions for PR and marketing professionals.” I printed it out and intend to hang it above by desk. It’s worth remembering for anyone who writes, markets or does PR as part of your job. Here are the 11 tips. You can find more [...]

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This week marks the six-month anniversary of my bike accident. If you’ve read my blog about the accident, you know that I had a severe concussion and was told to rest my brain so it could heal. Now I’m mostly better. I would say my brain is 95% healed. The last 5% I can best [...]

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The last thing I remember is cresting the hill on my bicycle. The next thing I remember is waking up in the ambulance. The 20 or 30 minutes in between are gone, irretrievable. Even interviewing the first responders and visiting the scene of the accident did nothing to jog my memory. Maybe it’s a good [...]

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Americans are fat. In fact, 72 Americans—a third of the population—are not just fat, but obese. Big portions are a big reason. I heard recently that Starbucks plans to offer a gigantic 31-ounce “Trenta” iced drink. The Trenta is bigger than the capacity of the average stomach. Twenty years ago, take-away coffee came in a [...]

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Yesterday I talked about how charities use our desire for internal consistency when asking us for donations. Another tool of the trade is anchoring. Charities keep track of how much you gave them in the past, and they use that as a starting point. If you gave them $50 last year, they might suggest a [...]

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This time of year, my mailbox fills with letters from charities asking for year-end donations. Some of them call me instead. They often start the call with: “First I’d like to thank you for your past support . . .” They use this phrase because it works. If they remind me that I have given [...]

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The Wall Street Journal ran an article the other day about how to get people to adopt green behaviors. The headline said, “It isn’t financial incentives. It isn’t more information. It’s guilt.” The article later called it peer pressure, which I think is more accurate than guilt. We don’t know which emotions are at play [...]

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Huck Finn is a puppy. Half golden Labrador retriever, half Labradoodle, he’s a bundle of loose-limbed, silky-eared energy. Huck has a group of fans (I confess to being one) who adore him and his puppy-ness. Huck Finn is a fan himself. He idolizes Ellie.

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I love a good story. I think we all do. Whether it’s a car breakdown, a vacation misadventure, a helpful store clerk or the bird we saved from our cat, we all have stories to tell. And we tend to remember others’ stories. Stories are useful tools for communications and marketing because they’re sticky. Their [...]

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